Much of the FAQ will be somewhat boilerplate: “be nice,” “how to create an account,” “how to ask questions” — it’s all pretty static. Even the sections about “what kind of questions should I (not) ask here?” comes primarily from the Definition phase of Area 51.
But the questions we want to discuss here are those issues specific to our site that need to be mentioned in the FAQ.
Take the Super User FAQ as an example:
Super User is for computer enthusiasts and power users. If you have a question about:
- computer hardware
- computer software
And it is not about:
- videogames or consoles
- websites or web services like Facebook, Twitter, and WordPress
- electronic devices, media players, cell phones or smart phones, except in so far as they interface with your computer
- a shopping or buying recommendation
It took them almost a year to figure out the list of “we want these sort of questions” and “we don’t want these sort of questions” on Super User. Area 51 gave us a head start but we should also be working out other FAQ-related issues specific to our topic and our community.